Welcome to PethPuja. By accessing or using our website www.pethpuja.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing this website, you agree to be legally bound by these Terms and Conditions, our Privacy Policy, and any other policies referenced herein. If you do not agree, please do not use our website.

2. Services Offered

PethPuja provides food-related services, including but not limited to:

• Online ordering
• Meal delivery services
• Catering services (if applicable)

We reserve the right to modify or discontinue any service without prior notice.

3. User Eligibility

You must be at least 15 years old or accessing the website under the supervision of a parent or legal guardian.

4. Account Registration

• Users may be required to create an account to place orders.
• You are responsible for maintaining the confidentiality of your account details.
• Any activity under your account is your responsibility.

5. Orders & Payments

• All orders placed through the website are subject to availability.
• Prices are listed in INR and may change without prior notice.
• Payments must be made through the available payment methods on the website.
• We reserve the right to cancel or refuse any order at our discretion.

6. Cancellation & Refund Policy

• Orders once placed may not be canceled after a certain time.
• Refunds (if applicable) will be processed based on our refund policy.
• In case of failed transactions, refunds will be initiated within 5–7 business days.

7. Delivery Policy

• Delivery timelines are estimated and may vary due to unforeseen circumstances.
• Users must provide accurate delivery details.
• PethPuja is not responsible for delays caused by incorrect information or external factors.

8. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Post or transmit harmful or offensive content
• Attempt to hack, disrupt, or damage the website

9. Intellectual Property

All content on this website, including logos, images, text, and design, is the property of PethPuja and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of such sites.